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| "I was referred to Trustico® by my hosting company, they stated that Trustico® had excellent customer service. Trustico® have proven to me that they do have first class customer service. Congratulations to the Trustico® team!" |
| Jessica Livingston - Canada |
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SSL Certificate Premium Installation |
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Which Products Are Supported |
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Currently the Premium Installation service can be ordered with all chargeable SSL Certificate products. |
Premium Installation is not compatible with renewal, free or competitive upgrade products. Do not use the renewal option if you wish to order Premium Installation. |
| Once Off Charge $50.00 |
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What Is The Pricing Structure |
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Premium Installation has a once off service fee of $50.00 and is in addition to normal product pricing. |
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How The Premium Installation Service Works |
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When you visit our ordering system and select the product you wish to purchase you will be presented with the Premium Installation option, if available. After completing your order and making your payment we will immediately review the information you have provided to determine the most suitable method of installing your new SSL Certificate. Typically we will make contact within 24 hours via e-mail to gather your hosting credentials. |
The installation process may involve accessing your hosting account and we will require your hosting account information. If you do not want to reveal your hosting password you may wish to change it temporarily whilst we install your certificate. |
If you prefer, we can also generate your CSR, Private Key and Certificate and then provide it to you. |
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What If Your Hosting Package Is Not Compatible |
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In the event we are unable to install the SSL Certificate we will immediately refund or cancel the associated payment you have made for the total price of your order. You must ensure that your hosting package supports the use of an SSL Certificate and has its own IP Address before ordering Premium Installation. |
If you wish for us to generate your CSR, Private Key and SSL Certificate and simply supply it to you we will be unable to offer a refund if you are unable to install it as installation will become your responsibility. We recommend allowing Trustico® to install your SSL Certificate. |
Yes! Receive A Refund If We Can't Install Your SSL Certificate |
We anticipate completion of your order within 24 hours however, in some cases it make take longer due to order queuing or difficult installations. |
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