Our Privacy & Protection Policy
Protecting Your Information

We are committed to the protection of your personal information. Our Privacy & Protection Policy contains the following important information regarding your use of our website.

Our Services & Your Privacy

When you visit our website, you are encouraged to carefully read the information provided. This includes certain information about services offered which may have separate terms of use and privacy information.

Our website consists of many pages and services. These are offered on many different web addresses (known as 'domains') and are identifiable by our logos and page content. Information provided may be subject to change from time to time so we encourage you to check our online policies and this document regularly.

If you have any concerns or questions please call +1 (888) 8300 SSL or visit our Contact Us page to obtain our contact information.

Collection Of Your Personal Information

When you provide us with your personal information via our website, we will inform you of how the information will be used. We value your trust in our website and our company. In all cases, your information will be held in strict confidence.

The types of personal information that we collect from you will depend on how you use our website. For example, when applying for a product or service we may collect details such as your name, e-mail address, age, details of your personal preferences, your preferences for receiving commercial e-mail and receiving market research surveys via e-mail. Some of this information is essential for us to be able to accurately identify who is using the service and as such is mandatory.

Other types of information are collected to help us profile who is using the services and what their interests are. Information of this type is often optional - you need only fill it in if you wish to do so.

We record other information as well. This information is used to improve the structure and performance of our service to provide the user with an improved service. Whenever a page is requested from our web server we record the time, date and URL of the request, along with information on the browser software that is being used. We also anonymously track the pattern of visitor usage across our websites. We will do this by issuing an anonymous user ID. This anonymous ID uses a feature in your web browser called a cookie. This cookie identifies and recognizes the computer (but not the person using the computer) when you visit our websites.

Cookies are pieces of information that a website can transfer to an individuals computer hard drive for record keeping. Cookies can make using our service easier by storing information about your preferences on a particular website. This will enable you to take full advantage of the services that we have to offer. The use of cookies is an industry standard and you'll find most major websites use them. Most internet browsers are pre-set to accept cookies. If you prefer not to receive cookies, you can adjust your internet browser to disable cookies or to warn you when cookies are being used.

We will not collect any personal information from you revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, or details of health, disability or sexual activity or orientation.

Exceptions To This Include :

Where you have given express consent for us to do so;

Where there are reasonable grounds to believe that disclosure is necessary to prevent a threat to life or health;

The use is authorized by law or reasonably necessary to enforce the law; or

When the information is necessary for the establishment, exercise or defense of a legal claim.

How We Use Your Personal Information

The personal information that you provide us during registration for products and services via our website, telephone or any other means is used for identification purposes and will assist you to subscribe to our services more easily. The information we gather from your use of our website enables us to provide better personalized services that are tailored to your needs. Recording usage patterns helps us to identify the areas of our site that are popular and those that are not. By using cookies, users can specify their unique preferences.

We aggregate the data that is gathered when you use our website for analysis purposes. Personally identifiable characteristics are removed and the user remains anonymous, unless you have given prior specific consent for us to recognize your usage. Additional data provided to us is used to examine internet trends and demographics to help us offer you improved online products and services.

We may use this personal information or data for a purpose other than these purposes (specified above) if :

You would reasonably expect us to use the personal information for that other purpose; and

That other purpose is related to these purposes (specified above). For example, sending you e-mails providing essential information about your online service.

We may also use your personal information for the purpose of direct marketing. We may only use your personal information or data for the purpose of direct marketing in relation to promotional activities where it is impracticable for us to obtain your prior express consent. However, when we do this, we will provide an express opportunity when we first contact you to decline receiving any further marketing communications from us, via an opt-out mechanism. We will only send e-mails to you if you have elected to receive such e-mails or if they are in response to an e-mail we have received from you.

You may also notify us at any time that you do not want to receive any marketing communication by using the Contact Us page to send your request via e-mail or utilize another method available.

If we wish to use any of this personal information, information or data for any purpose other than those specified above, we will not do so unless we have your express consent to do so.

Exceptions To This Include :

Where there are reasonable grounds to believe that disclosure is necessary to prevent a threat to life or health;

Where we suspect that unlawful activity is or has been engaged in and uses the personal information, information or data to investigate the suspected unlawful activity; or

The use is authorized by law or reasonably necessary to enforce the law. These uses may include where we are required to provide information in response to subpoenas or warrants or other legal processes.

Disclosure Of Your Information

The information we collect from you is strictly confidential. We will not reveal, disclose, sell, distribute, rent, license, share or pass that information on to any third parties, other than those who are contracted to us to keep the information confidential.

We may disclose the personal information, other information or data we collect from you for the purpose specified to you at the time of collection or for another purpose if :

You would reasonably expect us to disclose it for that purpose; and

That purpose is related to the purpose specified to you at the time of collection.

If we wish to disclose any of this personal information, information or data other than as set out above, we will not do so unless we have your express consent to do so. We will not provide your e-mail address to third parties without your consent.

Exceptions To This Include :

Where there are reasonable grounds to believe that disclosure is necessary to prevent a threat to life or health;

Where we suspect that unlawful activity is or has been engaged in and uses the personal information, information or data to investigate the suspected unlawful activity; or

The use is authorized by law or reasonably necessary to enforce the law. These uses may include where we are required to provide information in response to subpoenas or warrants or other legal process.

Security Of Your Information

We will take reasonable steps to ensure that all information we collect, use or disclose is accurate, complete, up-to-date and stored in a secure environment accessed only by authorized persons. Transmissions sent to or from us are routinely monitored for quality control and systems administration.

Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. While we strive to protect your personal information from misuse, loss and unauthorized access, we cannot guarantee the security of any information you transmit to us or receive from our online products or services. These activities are conducted at your own risk. Once we receive your transmission, we make our best effort to ensure its security.

Credit card information is among the most sensitive and important data that we collect. We operate secure servers to minimize the risk of unauthorized use of such information. Credit card information that is transmitted via our secure servers is encrypted. For obvious reasons, please do not send credit card information through unsecured electronic mail.

How To Access, Correct Or Update Your Information

You will always have access to the information and content that you provide to us. You can easily edit or delete your personal information provided during registration to us by accessing your account details using the various available account management tools from our website, unless it is mandatory information required for your membership application. You will need your user name and password to access and modify your registration information.

If you wish to access or modify personal information which you have provided to us but you cannot access the information via our website please Contact Us.

Exceptions To This Include :

Where providing access will pose a serious threat to life or health of any individual or pose an unreasonable impact on the privacy of an individual;

Your request for access is frivolous or vexatious;

Where the information relates to existing legal proceedings between us and you and the information would not be discoverable in the process of those legal proceedings; or

Where providing access would be unlawful, may prejudice an investigation of possible unlawful activity, may prejudice enforcement of laws, or denying access is specifically authorized by law.

If we do not allow you to access your personal information, we will provide you with the reasons for our decision. If you believe that the personal information we collect, use or disclose is inaccurate, incomplete or not up to date but we do not agree with you, we will post a statement of your claim where that information is kept and accessed.

Children's Privacy

The safety of children is very important to us.

We ask that children under the age of 18 have a parent or guardian verify any membership or subscription application with us. Whilst we will make every reasonable effort to ensure that children's privacy and other rights are not compromised, it is ultimately the responsibility of parents to monitor their children's internet usage.

What Else You Should Know About Privacy

Remember to close your browser when you have finished your user session. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or internet cafe. You as an individual are responsible for the security of and access to your own computer.

Please be aware that whenever you voluntarily disclose personal information over the internet (for example : in discussion forums, via e-mail, or in chat sites) that this information can be collected and used by others. In short, if you post personal information in publicly accessible online forums, you may receive unsolicited messages from other parties in return.

Ultimately, you are solely responsible for maintaining the secrecy of your user name and passwords and any account information. Please be careful and responsible whenever you are using the internet and website.

If you have any concerns or questions please call +1 (888) 8300 SSL or visit our Contact Us page to obtain our contact information.

We Match Our Competitors Prices

We'd prefer not to lose your business, if you have found a cheaper price we'll ensure to welcome you as a customer of Trustico® by matching the price you have found elsewhere. Go ahead and place your order, we'll refund the difference when you advise us within 7 days. Get A Price Match